A QUICK RESOURCE OF COMMONLY ASKED QUESTIONS AND ANSWERS
Before contacting our support team, please review this list first. This will offer you the quickest answer and keep our system working effciently. If your question is not on this list, please log-in to your secure customer account and submit a ticket.
Question Table of Contents
- How do I get started?
- Can I get financing despite having bad credit or no credit?
- What if I don't receive a response? Have I been denied credit?
- What if I cannot call or Email to complete an order?
- Will this purchase repair my credit?
- Do you guarantee financing and to finance my purchase?
- Why are your prices so high?
- Is my information safe with you?
- What is an example of a typical loan?
How do I get started?
The first step after finding a product you like is to fill out our Express Credit Application. You will only need to fill this out once and may obtain the price on any product after you have done so. This will not obligate you to buy anything. This information will be saved in you your user profile should you wish to return and resume shopping. You can update or edit this information at anytime! When you have finally selected your product and wish to complete your order we use this information so please be sure it is accurate. Entering false, inaccurate or misleading information could result in your application being denied.
Can I get financing despite having bad credit or no credit?
Yes, because getting people approved with no credit history is what we have done for 15 years. We are not a big company BUT rather a family business and we get to know our customers better than a bigger company could.
You will probably find us easier to do business with because you will speak only to your representative or Sean. However we do have lower credit limits and higher minimum payments for new accounts.
These limits and payments may be altered in unusual circumstances based on your income your spouse's income, length of time on job and credit history. Your representative must get authorization from our credit department change these requirements.
What if I don't receive a response? Have I been denied credit?
Absolutely not! Every applicant receives an E-mail response from the representative handling their application within 24/48 hours of having submitted their application every day of the week except Sunday. If you do not get a call or an E-mail then we were unable to reach you by phone or our Email/notification went to your junk mail. To prevent future Emails and notifications going to Junk please read our Email Whitelist Guide and add us to your save senders list.
NOTE: It is best to log-in to your secure customer account to check the status of your order and to read messages to ensure communication is maintained.
What if I cannot call or Email to complete an order?
We have the automated approval system that makes it possible for you to use our site and without phone or e-mails complete the process as long as you have Internet access. Simply apply and follow the prompts.
Will this purchase repair my credit?
No, we only extend credit. We are credit service organization and we acting as one. We do report to the credit bureaus on how you pay on this account. It will be reflected on your credit report. If you pay as agreed then that should have a positive effect on your credit score.
Do you guarantee financing and to finance my purchase?
No, we do not guarantee military financing. We have been doing this since 1996 and in most cases can get you financed if anybody can and do it at a favorable rate. However, if you already have a relationship with your own finance company you may want to use them.
Why are your prices so high?
We charge more because you get more … much more!
For example, shipping insured worldwide, satisfaction guaranteed or your money back, onsite warranty for one year, lifetime phone support, you can upgrade your 800HighTech order for the actual cost of the parts and that cost is added to your account, and our products are financed for one year at our price.
If you pay off your account in one year, this price is all you pay and any finance charges you have paid are refunded. If you require longer to pay it off the interest is charged at 10%.
80% of our sales last year were to existing customers so obviously we are doing something right. See what customers say.
Finally our computer is affordable with low monthly payments. Even if your credit is less than perfect you can have your order within weeks.
NO Risk, NO Worries, & NO Money Down!
Is my information safe with you?
Our site is secured by COMODO and their SSL EV Security Certificate appears on our site in the bottom right hand corner of every page. When you enter a secured section of the website, your address bar will turn green as well.
We hold a website identity assurance warranty of $250,000. This means that you are insured for up to $250,000 when relying on the information provided by IdAuthority on this site.
What is an example of a typical loan?
Your interest rate will be based on your location, however based on the highest interest rate; the following is a typical loan for $1,000.
This loan would require a total of 24 monthly payments of $51.39.